Positive reinforcement is why you’re all incompetent.

“If everyone is moving forward together, then success will take care of itself.”

unless everyone is moving towards a fucking cliff, which they quite often are.

“The five most important words: ‘You did a great job.’”

make sure to tell people that even when they don’t. The only way to get better at something is not knowing what you’re doing wrong.

“On the best team, everyone leads.”

that way, no one is responsible for the failure and we can revel in our mediocrity.

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